Luxe wrote:I believe it's also been mentioned that the "behind the scenes" information, i.e., he hows and whys of our decision making, is something users appreciate about Subeta.
We do appreciate that, very much. Does that mean you'll answer my question (from a few pages back) about why you decided to stop capitalizing species names all of a sudden and why you're so adamant about keeping them this way? Like I said, it seems like a really weird thing to fight over. I didn't see anyone complaining when names were capitalized. Now that they're
not, I see a lot of people complaining (and not just NCers, not by a long shot). It seems like you're refusing to change it back out of pride, because you feel like rethinking this tiny issue will make you look like doormats. And as far as I've seen, it's usually the opposite that happens -- people respect you guys so much more when you say, "Well, maybe that wasn't the best idea; we'll poll it/change it back based on user feedback/whatever."
Keith wrote:
Regardless, flaunting that you have money, and that if we don't do what you want, you won't spend it in the cash shop is silly. Do you have power over your grocery store because you've bought a gallon of milk? Do you control comcast because you pay monthly for the internet service? No.
How timely! I literally
just got back from a customer service seminar at work (I work in a bakery, inside a grocery store). In that seminar, I learned that the customer is ALWAYS right, even if they're the biggest fucking bitch on the planet. One angry customer is not just one angry customer -- that one person tells, on average, ten others about how much we suck. So yes, someone who's unhappy with their gallon of milk does have a lot of power over us -- we have to make them happy, whether it means giving them another company's milk for the price of their unsatisfactory milk, giving them replacement milk for free, giving them a gift card, whatever. And maybe it's the same here. A few people have said on this thread that they will no longer give you money. How many others are lurking and thinking the same thing?
Iggy wrote:I don't think you quite get what is bawwing.
Complaining isn't bawwing. Bawwing is to expect the site to totally suit your needs and desires. Always. All the time. If I were nasty, and willing to lose my job at Subeta, I'd give you names and examples.
Think of bawwing being a little seven-year old throwing a tantrum. Except, it's not a seven-year old, it's actually a twenty-five year old.
No one here is bawwing. No one expects the site to totally suit our needs and desires. In fact, this situation, like almost all others that turn into big fucking deals, started out as a few people harmlessly venting, like we sometimes do here. You should know that, considering you were a NCer long before you were a Subeta minimod. As someone who's part of our community, who argued against many Subeta decisions in the past (and actually threatened to quit playing Subeta forever when those high-profile firings went down) and who has seen how articulate and calm NCers are in a debate, one would think you'd be less likely to jump in and compare us to the users who merit flame threads on SD.