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Hello hello!

Posted: 10 Aug 2017 02:30 pm
by chocolatefairy13
Hey everyone! Wow it's been a few years...more like a decade since I've been here. 😲
Anyone home?

My main Neo account was wrongly frozen and I haven't received a response from TNT in the many months I've contacted them. 😑

Re: Hello hello!

Posted: 11 Aug 2017 01:56 pm
by Jazzy
Hey, welcome back! I've heard Neo can be a bit slow about tickets, but I don't know if there are ways to make them respond faster - e.g. if social media would help.

Re: Hello hello!

Posted: 11 Aug 2017 11:11 pm
by AngharadTy
Certainly I've heard of people having successes with Facebook messages to TNT, and in theory it couldn't hurt anything. They done ignored the heck outta me, though.

Re: Hello hello!

Posted: 23 Oct 2017 02:08 pm
by chocolatefairy13
I finally got through to them via Facebook!

First person to respond to my ticket email asked for a LOT of info I just didn’t have, like exact dates of NC purchased (uh, it was from Gift cards back in 2008ish!)

Finally, I had an email saying my account had been frozen by mistake due to a database glitch a couple of years ago and they fixed it just now for me.

NO LONGER FROZEN!

Re: Hello hello!

Posted: 23 Oct 2017 08:42 pm
by Jazzy
Congratulations! It's good to hear that they do actually respond to people.

Re: Hello hello!

Posted: 24 Oct 2017 03:34 am
by chocolatefairy13
Yes, I was shocked! And it’s so odd to be back on Neo after years of not playing.
I mean, I was TWELVE when I created my account.

Guys, I’m about to turn TWENTY SEVEN, I’m married and have three kids. 😂

But the NOSTALGIA of Neopets is something special, and I can’t wait to share it with my kids (who are too young to have an account)

Re: Hello hello!

Posted: 24 Oct 2017 01:35 pm
by chocolatefairy13
Holy guacamole, I decided to check my stocks to see if I had anything doing well in the stock market. I know that when I used to play full time (2009 ish) I invested a lot here and there.

Apparently I had a lot invested in Virtupets which has increased by more than 800% since then. 😱

And just like that, I made 4,000,000 in stocks while I was gone. 😱😱😱

Re: Hello hello!

Posted: 24 Oct 2017 01:36 pm
by chocolatefairy13
Also, WOW have petpet prices plummeted. They’re worth pretty much nothing now. What happened??