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Direct help contacts?

Posted: 22 Jan 2014 01:52 am
by Jessi
So my friend Jess (the artist Lavabeast on Subeta) has had a huge issue with a Neopets user that stole a bunch of her writing and art and posted it on her account as her own. Although she's contacted Neopets quite a few times about this via ticket and the like, she's had absolutely NO luck getting anyone to respond to her - and this has been going on for a few months now. Photobucket took down the images since they were stolen, but the stolen writing is still up, blah. I know a few of you have had good luck contacting certain members of staff, so I told her I would ask here if anyone knew perhaps a better way for her to get this addressed!