Not Getting PM Alerts?
Not Getting PM Alerts?
I set my profile to email me when I got a new PM.
Yesterday it was working fine, and now I'm not getting any. I've tried deleting and readding my email address, checking my junk folder, turning the alert off and on again, and no luck.
Am I the only one having this problem?
My MSN is wonky, and I use Hotmail as my primary email, so it's possible that the problem is on my end, in which case I apologize.
I'm half-expecting to get all of the alerts, belatedly, two days from now, heh. Will keep this post updated.
Yesterday it was working fine, and now I'm not getting any. I've tried deleting and readding my email address, checking my junk folder, turning the alert off and on again, and no luck.
Am I the only one having this problem?
My MSN is wonky, and I use Hotmail as my primary email, so it's possible that the problem is on my end, in which case I apologize.
I'm half-expecting to get all of the alerts, belatedly, two days from now, heh. Will keep this post updated.
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- Lily Was Here
- Posts: 823
- Joined: 26 Apr 2006 09:56 pm
- Contact:
Just posting to say I don't actually know what's happening but can confirm it's also happening to me, so I'm off to phpbb.com and see if this is something common. It's quite possible it's because the email headers don't quite match up - you can specify that emails from a forum come from any address at all - and hotmail's blocking it as a measure against email spoofing.
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- Lily Was Here
- Posts: 823
- Joined: 26 Apr 2006 09:56 pm
- Contact:
According to the lovely folks at phpBB.com, we've probably got the site blacklisted onto a list of spam sites; it doesn't take many people deleting notifications and marking as spam for the mail providers to blacklist you, apparently. What I am probably going to do is set it up so that the email comes from a different account, likely my own gmail account, and see if they start working again.
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reposting for an edit:
Notification emails are now set up to come from neocolours@hotmail.co.uk. Make sure your email accounts are set up to receive mail from this address, and tell me if notifications are getting through (and to which email providers).
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and another edit:
That email definitely isn't working...does anyone have any better ideas? How likely are emails from slashcity.com likely to get through spam filters? (I'm not so concerned that they're flagged as spam, more as unsuitable; I know slashcity's submitted itself to things like NetNanny.)
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reposting for an edit:
Notification emails are now set up to come from neocolours@hotmail.co.uk. Make sure your email accounts are set up to receive mail from this address, and tell me if notifications are getting through (and to which email providers).
---
and another edit:
That email definitely isn't working...does anyone have any better ideas? How likely are emails from slashcity.com likely to get through spam filters? (I'm not so concerned that they're flagged as spam, more as unsuitable; I know slashcity's submitted itself to things like NetNanny.)
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- Lily Was Here
- Posts: 823
- Joined: 26 Apr 2006 09:56 pm
- Contact:
All email notifications are now working again, and are from admin@neocolours.me.uk. The forum ought to be able to resend any emails it didn't send before (password requests, account validation links), though obviously post-dated PM notifications are not going to come through.
Thanks for getting that fixed, it's nice to be able to log in again. =D It's weird that my password didn't work. Do you know if there's any reason for that? There's a chance I may have been using a wrong password, but I don't think I was...
The balls of evil are never safe from the steel-toed boot of JUSTICE!!!
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